Call us Toll-Free 1-877-2CURTAIN (877-228-7824)

Return Policy

Returns & Exchanges

At Ann & Hope Curtain & Bath Outlet, your satisfaction is always our highest concern. We know that it's sometimes necessary to return items. Merchandise must be returned in new, unused, and saleable condition and contain all of the original packaging and accessories. Returns must be done within 30 days of the date on the packing list.

We want to make it easy. Simply follow these steps:

  1. Complete the returns section on your order's packing slip.
  2. Secure your merchandise in the original packaging, and enclose the completed return form.
  3. Return the item by mail or private carrier.

Also, most items can also be returned to your local Ann & Hope Curtain & Bath Outlet store. Shipping costs will be refunded only if the product is defective or if the wrong item was accidentally shipped.

Exceptions: Clearance items are not subject to the above return policy. Due to limited inventory and closeout prices, all sales of clearance items are final.

Changes and Cancellations

To change or cancel an order, please call 1-877-2CURTAIN (877-228-7824) or contact us at [email protected] . Be sure to have your order number handy.